As Managing Director of Channel Mobile Rob is tasked with an array of responsibilities ranging from creating Strategic Direction for the company, New Business Development, Product Development and Bespoke Solutions to aggressively pursuing the highest service levels and customer satisfaction.
Rob founded AppointMate and the use of SMS as a communication medium in South Africa and is now focused on increasing Channel Mobile’s presence and solutions.
Shaun is the Operations Manager at Channel Mobile, the glue holding it all together as he plays a pivotal role in the operations and functionality of our products and services. Shaun is our go to man and is the first point of contact for all clients requiring assistance on Channel Mobile products. If you have a query that needs resolving, Shaun is able to assist.
Shahieda is the Financial Manager of Channel Mobile and has become an integral part of our service deliver.
She is responsible for the financial well being of Channel Mobile. From analyses of all billing and expense related information to the compiling, interpretation and presenting of the management accounts.
She also controls the full payroll function and ensures that staff members are happy and satisfied in the workplace.
Krystal play an important role for existing clients and key customers. As an Account Manager she will manage expectations and oversee client’s needs are met in a timely fashion.
Samantha is the liaison with clients – she oversees the client relationship, determining clients’ needs and ensuring Channel Mobile delivers. She will assist in designing marketing strategies and media proposals.
As account manager Jenny serves as the business contact for the client and is responsible for client satisfaction on mobile marketing campaigns. She also constructs and manages the various blue-chip campaign accounts.
Unathi plays a pivotal role in converting leads into sales. His bilingualism (5 languages) is of utmost value when communicating with our clientele. Unathi has a nose for sniffing out leads and is rapidly fast in responding to issues that his clients might have.