As Managing Director of Channel Mobile Rob is tasked with an array of responsibilities ranging from creating Strategic Direction for the company, New Business Development, Product Development and Bespoke Solutions to aggressively pursuing the highest service levels and customer satisfaction.
Rob founded AppointMate and the use of SMS as a communication medium in South Africa and is now focused on increasing Channel Mobile’s presence and solutions.
Shaun is the Operations Manager at Channel Mobile, the glue holding it all together as he plays a pivotal role in the operations and functionality of our products and services. Shaun is our go to man and is the first point of contact for all clients requiring assistance on Channel Mobile products. If you have a query that needs resolving, Shaun is able to assist.
Shahieda is the Financial Manager of Channel Mobile and has become an integral part of our service deliver.
She is responsible for the financial well being of Channel Mobile. From analyses of all billing and expense related information to the compiling, interpretation and presenting of the management accounts.
She also controls the full payroll function and ensures that staff members are happy and satisfied in the workplace.
Nicole play an important role for existing clients and key customers. As an Account Manager she will manage expectations and oversee client’s needs are met in a timely fashion.
Samantha is the liaison with clients – she oversees the client relationship, determining clients’ needs and ensuring Channel Mobile delivers. She will assist in designing marketing strategies and media proposals.
Jackie is often the first point of contact for new potential clients when seeking information on our products and services. She understands the fundamental drivers of the industry, customers, partners, and competitors – and ensures clients enjoy long-term business value.
Carla helps brands and organisations with their mobile needs, by researching and analysing possible product options. She maintains relationships with new and existing clients, by identifying relevant business opportunities.
Taahira is responsible for maintaining all our business’ financial transactions, such as purchases, expenses, sales revenue. She is super-organised and efficient at keeping track of all our client accounts.
Charmaine plays a pivotal role in client support – offering important assistance to escalate and coordinate problem resolution. She communicates with clients, working to ensure rapid resolution and offering product training.