Busby required a cost effective solution to rapidly SMS enable all Busby outlets throughout South Africa.
The required functionality for each Busby Brand was as follows:
AppointMate Pro seamlessly integrated with the Microsoft Outlook e-mail client that was running at each of the Busby retail outlets. This allowed each store manager immediate access to SMS functionality within a familiar environment resulting in reduced time spent training on the system.
AppointMate Pro allowed users to configure their accounts in order to receive delivery reports and replies on sent SMS’s directly to their Inbox.
The administrator web-interface allowed Busby to add and remove users from the system, create user groups, view user usage on a daily, monthly and total basis as well as cap user accounts on a daily and monthly basis.
The user web-interface allowed each retail outlet to log in and view their message history, delivery reports, client replies, bulk SMS reporting details and to cancel any future dated SMS’s.