Galileo

Galileo required a solution that would allow all travel agency’s running their management system to communicate travel booking information via SMS.

Solution:

Channel Mobile developed and integrated a customized SMS module to sit within the Galileo Desktop. This allowed the users to SMS travel information in a single click.
The SMS tasks were automated to increase user efficiency and streamline business processes. The SMS communication system was branded as SMS-eT

Outcome:

SMS-eT allows for the seamless communication of information:

  • Flights (including meals, seat data and terminals)
  • E Tickets
  • Hotel Bookings (including addresses and contact details of hotel)
  • Car Rental
  • Emergency contact details of the travel agency
  • Automated Birthday wishes
  • Passport renewal reminders
  • Pre and post trip goodwill messages

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