AgentChat
Live chat software for customer service and help desk support
The AgentChat software enables you to convert your customers WhatsApp conversations into tickets for your support agents or sales team. Allow your team to manage customer queries via WhatsApp, using your WhatsApp for Business line.
Multiple agents can efficiently manage multiple chats simultaneously, improving the customer experience and retention of your customers.
Gone are the days of frustrating customer service calls, with long hold times. WhatsApp Business provides a trusted environment to chat with customers in real-time.
Provide effortless customer support with live chat software
- Rich Messages
Send rich messages that are more personal, instinctive, and engaging than plain text. Engage your users with a better live chat experience. - Chat Transfer
No need to put customers on hold, Agents can work as a team and transfer chats when necessary. Especially if they need help from a more experienced agent. - Chat Tags
Chat Tags are phrases you can use to add more context to conversations. Create detailed reporting, and identify opportunities or problems. - Multiple Chats
AgentChat enables you to handle numerous chats simultaneously, improving productivity in real time. - Canned Responses
Save time on repetitive queries. Create saved responses to common questions. Insert them in conversations with a few keystrokes. - File Sharing
Ease your workflow by sharing screenshots, offers or product brochures to make supporting your customers easier
Connect any WhatsApp number to AgentChat
A WhatsApp Business account is required, and you can connect any existing WhatsApp Business number – mobile or landline.
The AgentChat software enables you to convert your customers WhatsApp conversations into tickets for your support agents or sales team. We recommend using a dedicated phone number for your WhatsApp customer support.
Why companies use live help chat software
Live chat software enables real-time conversations with your customers – it’s quick, convenient and customers love it because it’s faster than any other digital service channel.
- Reduce Support Expense
Live chat allows you to manage multiple customers at the same time – making it 25% cheaper than a phone call. Save time and resources. - Boost Sales
Boost conversions by 20% and ROIs crosses 300%. Live chat helps generate more leads, and converting them into sales becomes an efficient process. - Solve Problems Quickly
Provide instant answers in real time. AgentChat is the fastest way to help your customers.
For more information, please fill out the contact form and we will get back to you as soon as possible.