Elevate your Mobile Marketing

Connect with your audience when, where and how they choose. We will help you create and drive higher engagement through mobile technology.

Increase your Engagement
  • Pay as you go
  • Cancel anytime
  • 100% Coverage
  • 99.9% Uptime
  • 24/7 Support

Networks

Networks

Networks

Networks

Networks

WhatsApp Business Solution

Engage Customers Throughout Their Journey

Deepen your customers brand loyalty by keeping them informed and engaged.

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Live Agent Chat Software

Improve The Support Experience For Customers

Live chatting will speed up your customer service and positively impact your sales.

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USSD

USSD codes offer simple browsing via an interactive menu system

A very powerful application tool used for promotions, balance checks, surveys, or generating leads.

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Premium Short Codes

Businesses love using short codes because it is so easy to advertise!

SMS short codes are regularly used for promotions; easy to remember for customers and easy to execute.

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Mobile Messaging

Enhance experiences with mobile messaging

Send and receive messages at scale, and reach customers via Bulk SMS, MMS, or WhatsApp.

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Start with a Free Consultation Today!

We’re your mobile partner you can count on…

Dedicated physical primary
server with Hyper-V
servers for failover

Tier 1 ISP Data Centre,
with uninterruptable
power supply

Growing suite
of innovative
Products and Solutions

Fully-Dedicated
24/7
Support

WASPA
Member

100% Coverage
for
Local Operators

You're in excellent hands.

We work with some of the best known brands.

Why Choose Channel Mobile as your Mobile Marketing Agency?

As a leading mobile marketing agency, we are focused on helping brands and organisations use the power of mobile to create meaningful customer connections that encourage action.

Our extensive suite of mobile marketing services will help you connect with your audience when, where and how they choose. We’ll help ensure your mobile marketing strategies are effective in achieving your goals. Reach out to us in the form below, and one of our mobile experts will be in touch.

+ 19 Years
Industry Experience
+ 1,000 Clients
Locally & Globally
99.9%
Uptime

We use Channel Mobile for all our mobile marketing needs. Their team is an absolute pleasure to work with and have not just provided us with great service, but really good advice. We’re always happy when we get to work on a new project with them.

Kathrin Inggs - Client Service Director / Switch Design Company Cape

We used Channel Mobile as our partner for Klipdrift’s national end of year activity and were thrilled overall by the service received. Samantha was especially efficient and quick to help us to sort out issues that arose or respond to questions from consumers, even scanning our social media and responding to queries immediately. We enjoyed working with such a professional partner and have no hesitation in recommending them.

Nadia Anthony - Brand Manager / Distell

We utilise Channel Mobile’s USSD and airtime tools and would not look anywhere else! We feel very safe knowing these portions of our campaigns are well taken care of with seamless integrations and lightning-speed turnaround times. Channel Mobile is a true pleasure to work with and never delay in answering and explaining the hundreds if questions and queries we have given them over the years in a friendly thorough manner.

Megan Martin - Account Manager / Thumbtribe

We enjoy working with the Channel Mobile team, who have been very proactive in ensuring our solution continues to evolve through their data driven approach to solution design.

We rely heavily on our customer service channels, and their WhatsApp and AgentChat solutions are fully integrated into our systems and dynamically routes customers through their own unique business workflow. It has produced amazing results across our customer service metrics.

Dominic Albrecht / Digital Planet

Channel Mobile helped us with one of our key challenges – trying to manage WhatsApp as an inbound customer support channel. Their proprietary AgentChat chat engagement software has helped facilitate application completion, account enquiries, complaint resolution and collections support.

The growth has been staggering, and we have full visibility of our team’s performance, from volumes of chats handled, to average response times and average chat times on an agent by agent basis. We’ve particularly enjoyed the Channel Mobile data driven approach that has helped us identify and improve hidden bottlenecks in our existing workflows.

Jason Sive / CEO

Since working with Channel Mobile, we have found their WhatsApp chatbot & customer routing solution to have had a significantly positive effect on our business. Not only has the solution improved our customer experience and NPS scores, but it has also resulted in us closing our telephonic support channels due to the asynchronous messaging flows that allows our agents to manage a number of chats simultaneously.

We have enjoyed working with the Channel Mobile team, who are highly experienced and who have helped solve a uniquely complex business problem through their solution.

Jonathan Wayne / Director

Still got questions?

Please let us know!

This field is for validation purposes and should be left unchanged.
  • Pay as you go
  • Cancel anytime
  • 100% Coverage
  • 99.9% Uptime
  • 24/7 Support

Or call us at 0860 104 671

Are there any contracts or commitments?

There are no product contracts involved; we work on a pay as you go basis, so you can use our products with no hassle.

How do I cancel my service(s)?

You can cancel your account at any time without any additional costs. However, credit from already processed payments will be lost and will not be refunded. We will service you till the end of the month you have paid for and will not bill you further.

Can I pay quarterly or annually for a discount?

Yes – we are happy to offer you discounts for extended campaigns.

Do you provide mobile competitions?

Absolutely! We will assist you from defining your goals, to planning the competition mechanics:

  • Ensure it complies with legislation
  • Advise on the best entry mechanisms i.e. SMS, USSD, Mobile webforms
  • Enable numerous prize options – like instant airtime, cash sends, or the latest gadgets
  • Facilitate audited prize draws
Information needed to set up WhatsApp API?
  1. Verified Facebook Business Manager ID
  2. Telephone Number
  3. Display Name and details

As part of the application process for a WhatsApp Business Account, a Facebook Business Manager ID is required. Without it, WhatsApp will not approve your Business Account application.

As your WhatsApp Business Solution provider, we will handle all the necessary admin and paperwork.

How long does it take to get set up with Whatsapp?

It takes at around two weeks for WhatsApp to approve a business for using WhatsApp Business, if all the correct information is provided.