Author Archives: Channel Mobile
USSD – Why Businesses Should Use It
USSD is one of the more inclusive mobile technologies available, that allows quick two-way communication [...]
Jul
The Impact Of Loadshedding On Businesses
Load shedding. It has become a fact of life in South Africa. Our dreaded rolling [...]
Jul
Drive Efficient Customer Support with WhatsApp Business API
Offering customer service via WhatsApp is an important cog of any brand’s customer care strategy. [...]
Jul
Automotive WhatsApp solutions
The automotive world focuses on providing customers with a gratifying experience, from finding their dream [...]
Jul
Conversational automated self-service
It is quite clear that that conversational chatbots are revolutionizing customer service. Growth has been [...]
Jun
WhatsApp Business API for Real Estate
Whether you are a real estate agent or property consultant, buying and selling a property [...]
Jun
Reimagine your Distribution Channel strategy
Not long ago, distribution channel programmes entailed considerable investments to administer. As a result, it [...]
Jun
Messaging Best Practices For Customer Service
In today’s digital world organisations are always exploring opportunities to improve their customer experience. Customers [...]
May
How recruiters can benefit from the WhatsApp Business API
The WhatsApp Business API offers excellent ways to relieve some of the pressure on your [...]
May