Make WhatsApp Business Buttons Work for You
Adding pre-defined reply buttons to your WhatsApp messages makes it incredibly easy for customers to [...]
20
Jun
Jun
WhatsApp Catalogue For Driving Conversions
A WhatsApp Catalogue is a game-changer for businesses. It creates a virtual storefront where you [...]
09
Jun
Jun
Innovating for tomorrow’s retail experience with Generative AI
We have entered a defining era in retail, powered by generative AI (GenAI). It’s transforming [...]
04
Jun
Jun
How AI personalization is transforming customer experience
What is AI Personalization? AI powered personalization enables businesses to deliver highly tailored products, services, [...]
16
May
May
How will Apple’s arrival in the Google-dominated realm of RCS reshape the business of messaging?
Apple’s integration of Rich Communication Services (RCS) with their September 2024 release of iOS 18 [...]
07
May
May
Craft Engaging WhatsApp Message Templates
Leverage WhatsApp’s massive reach (> 95% open rates!) for powerful customer engagement and promotions. Sending [...]
22
Apr
Apr
RCS – Rich Communications Services
RCS: The Future of Business Messaging SMS messaging is evolving. With Google’s recent expansion of [...]
11
Apr
Apr
AI in Customer Service: Enhancing, Not Replacing, the Human Touch
Artificial intelligence is making its way into unexpected places – fast food, call centres, and [...]
04
Apr
Apr
The Automation Of Tasks Via Autonomous AI Chatbots Is On The Rise
By 2027, AI-powered automation is expected to save businesses over $8 trillion annually. Leading the [...]
11
Mar
Mar