Author Archives: Channel Mobile

Messaging Best Practices For Customer Service
Messaging Best Practices For Customer Service

In today’s digital world organisations are always exploring opportunities to improve their customer experience. Customers [...]

23
May
How recruiters can benefit from the WhatsApp Business API

The WhatsApp Business API offers excellent ways to relieve some of the pressure on your [...]

16
May
How to Broadcast WhatsApp messages in bulk without getting blocked

Imagine sending thousands of messages to your customers with just a few clicks? Distributing messages [...]

06
May
Chatbot Commerce Trends

The global chatbot market showed strong growth in recent years; changing and improving the ways [...]

25
Apr
Conversational Commerce

Conversational commerce is providing brands around the globe with better ways to connect with their [...]

08
Apr
The Impact Of WhatsApp Business API Within Industries

In today’s digital world brands and companies must constantly explore opportunities to improve their customer [...]

01
Apr
WhatsApp Business API in Retail and eCommerce

Whether you’re brick and mortar, online retail store, or food delivery service – the WhatsApp [...]

25
Mar
Messaging Best Practices For Customer Service
Why is Live Chat Customer Support Important for Business?

The nature of customer service is evolving quickly, as we rely more on e-commerce, delivery, [...]

17
Mar
Guide to using WhatsApp Message templates

Before we look at tips on creating good WhatsApp Message Templates, let’s have a quick [...]

14
Mar